Yes, the CatGenie hooks up to the cold water intake from a sink, toilet or washing machine. The Drain Hose hooks over a toilet rim or shares the drain pipe that your washing machine uses. It is a simple, do-it-yourself set up.

In 99% of homes, a plumber is NOT needed to connect any CatGenie. The setup is simple. With your purchase, you receive an outside-diameter, 1/2-inch (inside-diameter, 3/8-inch) T-adapter for bathroom setup and an outside-diameter, 1-inch (inside-diameter, 3/4-inch) T-adapter for laundry room setup. These fit 95% of locations. Some non-standard hookups may require a different size T-adapter, which PetNovations does not provide. They are inexpensive and available at home center stores.

The greatest benefit of owning a CatGenie is that it is the only cat box that actually flushes the waste not storeing it in your home. However, even a cat box as good as the Whoosh is still an appliance and needs a little TLC to keep running its best.

CatGenie recommended maintenance includes:

Take apart and deep clean your CatGenie Whoosh 2x per year.

To put it plainly, your CatGenie handles cat waste and to keep it running well, it needs to be cleaned occasionally. (Imagine never cleaning your own toilet? Gross!) A clean CatGenie is a happy CatGenie and keeping your unit running its best is as simple as giving it a gentle yet deep cleaning a few times each year.

What do you need to do? Take apart your CatGenie and gently scrub the components to remove any hair, debris or buildup twice per year.

Run a CatGenie Maintenance Cycle every 90 days.

The CatGenie Maintenance Pack contains Citric Acid to break down any lime or other deposits that might come from your water inside the Unit. If you have a significant amount of lime in your water, you may want to run the Maintenance Cycle more often.

What do you need to do? Purchase a 4 Pack Maintenace Soak and use every 3 months.

Most cats have no problem waiting if the CatGenie Whoosh is cleaning. A cycle takes about 7 minutes (11 min if using a 2nd Wash). One of the major benefits of using CatGenie Whoosh unit is that you will get a detailed diary of their visits so you can customize your cleaning preferences specifically for your feline family. With Cat Activated, delayed starts, plus the ability to set a "Do Not Disturb" window each day when the unit will not run, you can find a solution that's best for your household.

Our Whoosh Super Clumping Natural Cat Litter is made from food-grade soybean pulp, a byproduct of the process used to make edible tofu. It’s a non-toxic, water-soluble, and flushable alternative to clay litter.. If swallowed, in resonable quantities should be no issue for your cats digestive system.

Absolutely. We love cats and would never do anything to harm them. Our goal is to help improve the relationship between pets and people by solving the hated litter box problem for good.

The SaniSolution cleaner used in the SaniSolution Cartridge is tested safe for cats when diluted in water, as it would be during a CatGenie Cleaning Cycle. It has the same ingredients that veterinarians use to clean their operating and examinations areas.

Note: The SaniSolution cleaner inside the SaniSolution Cartridges is concentrated and designed to be diluted before cats have exposure. People, pets and surfaces should never be exposed to the concentrated SaniSolution.

More than 95% of all cats accept the CatGenie Whoosh right away and quickly use the CatGenie as they use any clean litter box. Whoosh cat litter has a soft and gentle texture that is comfortable for your cat’s sensitive‬ paws.‬

We provide a detailed Acclimation Guide, developed by a renowned cat trainer, with each Unit. And if your kitty needs a little extra support to get acclimated, we are available by phone at 1-888-735-3927 to share the ideas we've accumulated over more than 2 decades helping cats learn to love self-flushing cat boxes.

Cats come to realize that the Cleaning Cycle is a good thing. Our animal behaviorists have told us that cats learn to associate the Cleaning Cycle with a benefit, and in a short time learn that the cleaning sound = a clean cat box! We do recommend that during the first week, you try to keep the cats away from the CatGenie Whoosh when it is cleaning.

The best success is one CatGenie Whoosh for one-three cats who weigh up to 20 lbs. In some cases, four cats can use one CatGenie Whoosh unit. If you have four cats using one litter box now, then they shouldn’t have a problem using one CatGenie Whoosh unit.

While we do not reccoment eating it, CatGenie Whoosh Super Clumping Natural Cat Litter uses no harmful chemicals or additives - Rest assured that you are using a safe and natural product made from pea husk and corn for your beloved feline companion. CatGenie Whoosh Super Clumping Cat Litter contains no artificial fragrances, or harsh chemicals that could harm your pet's health.

You should be continully adding Whoosh Litter so the litter should always be fresh. However, over time you will see the need to dump out the litter and clean the bowl and refill. How often depends on the number of cats and if they have loose stool etc. or the bowl gets dirty. We do recommend doing a full cleaning of your CatGenie Whoosh cleaning every 4-6 months. At that time, we would also recommend dumping the litter and cleaning the bowl and refill to the top line.

Yes, the CatGenie hooks up to the cold water intake from a sink, toilet or washing machine. The Drain Hose hooks over a toilet rim or shares the drain pipe that your washing machine uses. It is a simple, do-it-yourself set up.

In 99% of homes, a plumber is NOT needed to connect the CatGenie. The setup is simple. With your purchase, you receive an outside-diameter, 1/2-inch (inside-diameter, 3/8-inch) T-adapter for bathroom setup and an outside-diameter, 1-inch (inside-diameter, 3/4-inch) T-adapter for laundry room setup. These fit 95% of locations. Some non-standard hookups may require a different size T-adapter, which PetNovations does not provide. They are inexpensive and available at home center stores.

The greatest benefit of owning a CatGenie is that it is the only cat box that actually washes and cleans itself. However, even a self-washing cat box is still an appliance and needs a little TLC to keep running its best.

CatGenie recommended maintenance includes:

Take apart and deep clean your CatGenie 2x per year.

To put it plainly, your CatGenie handles cat waste and to keep it running well, it needs to be cleaned occasionally. (Imagine never cleaning your own toilet? Gross!) A clean CatGenie is a happy CatGenie and keeping your unit running its best is as simple as giving it a gentle yet deep cleaning a few times each year.

What do you need to do? Take apart your CatGenie and gently scrub the components to remove any hair, debris or buildup twice per year.

Run a CatGenie Maintenance Cycle every 90 days.

The CatGenie Maintenance Pack contains special enzymes to break down any lime or other deposits that might come from your water inside the Unit. If you have a significant amount of lime in your water, you may want to run the Maintenance Cycle more often.

What do you need to do? Purchase a 4 Pack Maintenace Soak and use every 3 months.

Most cats have no issue finding a non-running CatGenie to use but there may be some trial-and-error. One of the major benefits of using our A.I. unit is that you will get a detailed diary of their visits so you can customize your cleaning preferences specifically for your feline family. With Cat Activated, Time Activated or Manual scheduling options, delayed starts, plus the ability to set a "Do Not Disturb" window each day when the unit will not run, you can find a solution that's best for your household.

The Washable Granules are a non-toxic combination of safe synthetic and natural ingredients. If swallowed, the small, smooth granules will simply pass through the digestive system.

Absolutely. We love cats and would never do anything to harm them. Our goal is to help improve the relationship between pets and people by solving the hated litter box problem for good.

The SaniSolution cleaner used in the SaniSolution Cartridge is tested safe for cats when diluted in water, as it would be during a CatGenie Cleaning Cycle. It has the same ingredients that veterinarians use to clean their operating and examinations areas.

Note: The SaniSolution cleaner inside the SaniSolution Cartridges is concentrated and designed to be diluted before cats have exposure. People, pets and surfaces should never be exposed to the concentrated SaniSolution.

More than 95% of all cats accept the cat-friendly shape and comfy litter-like Granules of the CatGenie right away. They quickly use the CatGenie as they use any clean litter box. Hundreds of thousands of cats from all over the world have made the transition.

We provide a detailed Acclimation Guide, developed by a renowned cat trainer, with each Unit. And if your kitty needs a little extra support to get acclimated, we are available by phone 7 days a week at 1-888-735-3927 to share the ideas we've accumulated over more than 2 decades helping cats learn to love self-washing cat boxes.

Cats come to realize that the Cleaning Cycle is a good thing. Our animal behaviorists have told us that cats learn to associate the Cleaning Cycle with a benefit, and in a short time learn that the cleaning sound = a clean cat box! They especially like the warmed Granules. We do recommend that during the first week, you manually activate the cleaning to run while your cats are not near it.

The best success is one CatGenie for two cats who weigh up to 20 lbs. In some cases, three cats can use one CatGenie unit. If you have three cats using one litter box now, then they shouldn’t have a problem using one CatGenie unit.

The Washable Granules are a non-toxic combination of safe synthetic and natural ingredients. While we do not recommend people or animals eat them, and to keep dogs and children out of the CatGenie, the Granules are non-toxic for both cats and humans and in reasonable quantities should easily pass through their respective digestive systems.

You NEVER need to change out your Washable Granules for new ones*. We designed our CatGenie to wash our Granules clean as new for repeated use. A single box of Washable Granules can last a single-cat family as long as 6 months under typical usage circumstances.

What do you need to do? Empty a single box of Washable Granules into the GenieBowl when you assemble your CatGenie and replenish whenever kick-out or scoop-up lowers the fill level below the indented line. That's it!

*On the very rare occasion (for most cats) that your cat has liquid feces, this waste may not scrub completely clean from Granules and this may prompt a change out of the entire bowl full. But this never happens for most CatGenie users.