90-DAY MONEY BACK GUARANTEE

If you or your cats are not completely satisfied with your CatGenie for any reason,
you can return it within 90 days for a full refund of the merchandise cost.

Outgoing shipping costs are non-refundable and you are responsible for paying return shipping costs.

When returning products to CatGenie, we recommend that you:

•Use shipment tracking to ensure we receive your return. We will not process refunds for shipments we do not receive.

•Insure all packages.

•Ask a CatGenie Specialist about taking advantage of our bulk shipping rates for your return.

•Follow all Return Procedures.

To begin the process of returning your CatGenie, please contact our CatGenie Specialist team at 1-88-735-3927.

Outgoing shipping costs are non-refundable and you are responsible for paying return shipping costs.

When returning products to CatGenie, we recommend that you:

•Use shipment tracking to ensure we receive your return. We will not process refunds for shipments we do not receive.

•Insure all packages.

•Ask a CatGenie Specialist about taking advantage of our bulk shipping rates for your return.

•Follow all Return Procedures.

To begin the process of returning your CatGenie, please contact our CatGenie Specialist team at 1-88-735-3927.