CATGENIE MAINTENANCE

Even a Self-Washing Cat Box is still an appliance and needs a little TLC to keep running its best.

To put it plainly, your CatGenie handles cat waste and to keep it running well, it needs to be cleaned occasionally. Imagine never cleaning your own toilet? Gross! A clean CatGenie is a happy CatGenie and a few simple tasks each year will keep it running well longer.

If your household has 1 to 2 cats per CatGenie, we recommend:

2x per year Disassembly & Deep Cleaning


AND


2x per year Machine Washing Soak or Descaling Maintenance Cycle

Our recommendation is to have 1 CatGenie per 2-3 cats in your home. If more than 3 cats are using each CatGenie in your home, you should increase your cleaning frequency accordingly.

CATGENIE MAINTENANCE

Even a Self-Washing Cat Box is still an appliance and needs a little TLC to keep running its best.

To put it plainly, your CatGenie handles cat waste and to keep it running well, it needs to be cleaned occasionally. Imagine never cleaning your own toilet? Gross! A clean CatGenie is a happy CatGenie and a few simple tasks each year will keep it running well longer.

If your household has 1 to 2 cats per CatGenie, we recommend:

2x per year Disassembly & Deep Cleaning

&

2x per year Machine Washing Soak or Descaling Maintenance Cycle

Our recommendation is to have 1 CatGenie per 2-3 cats in your home.
If more than 3 cats are using each CatGenie in your home, you should increase your cleaning frequency accordingly.

CATGENIE MAINTENANCE

Even a Self-Washing Cat Box is still an appliance and needs a little TLC to keep running its best.

To put it plainly, your CatGenie handles cat waste and to keep it running well, it needs to be cleaned occasionally. Imagine never cleaning your own toilet? Gross! A clean CatGenie is a happy CatGenie and a few simple tasks each year will keep it running well longer.

If your household has 1 to 2 cats per CatGenie, we recommend:

2x per year Disassembly & Deep Cleaning

&

2x per year Machine Washing Soak or Descaling Maintenance Cycle

Our recommendation is to have 1 CatGenie per 2-3 cats in your home.
If more than 3 cats are using each CatGenie in your home, you should increase your cleaning frequency accordingly.

OPTIONAL SUPER CLEANING TREATMENT

Each feline family is different. The recommendations above represent cleaning programs that provide effective maintenance for MOST households. If you have questions about what will work best for your CatGenie, please consult with a CatGenie expert at 1-888-735-3927.

Each feline family is different. The recommendations above represent cleaning programs that provide effective maintenance for MOST households. If you have questions about what will work best for your CatGenie, please consult with a CatGenie expert at 1-888-735-3927.

Recommended Maintenance Tasks

GOOD

Descaling Maintenance Cycle

The CatGenie Maintenance Cartridge breaks down any lime or other mineral deposits that might come from your water inside the Unit. If you have a significant amount of lime in your water, you may want to run the Maintenance Cycle more often.

What do you need to do? Just insert a CatGenie Maintenance Cartridge into your Unit, press Start and your CatGenie will take care of the rest.

BETTER

Machine Washing Soak

The CatGenie Machine Washing Soak uses the power of Citric Acid to clean all the nooks and crannies inside your machine and remove lime and mineral deposits with a gentle but effective soak. When diluted for cleaning, the powder is safe for pets, people and plumbing.

What do you need to do? Simply dilute the cleaning powder in a bucket of water and pour into the Hopper of your CatGenie. Pour additional hot water into the Bowl. Let soak for 2 hours then run a normal Cleaning Cycle.

BEST

Disassembly & Manual Deep Cleaning

CatGenie is an appliance and includes many moving parts. Add that to the fact that it handles cat waste, it is easy to see why it needs a deep clean on occasion. Taking apart your Unit and cleaning each component is the best way to keep it error-free and smelling great.

What do you need to do? Take apart your CatGenie and gently scrub the components to remove any hair, debris or buildup twice per year.

Maintenance Tasks

GOOD

Descaling Maintenance Cycle

The CatGenie Maintenance Cartridge contains special enzymes to break down any lime or other deposits that might come from your water inside the Unit. If you have a significant amount of lime in your water, you may want to run the Maintenance Cycle more often.

What do you need to do? Just insert a CatGenie Maintenance Cartridge into your Unit, press Start and your CatGenie will take care of the rest.

BETTER

Machine Washing Soak

The CatGenie Super Cleaning Treatment uses the power of Citric Acid to deep clean all the nooks and crannies of your machine with a gentle but effective soak. When diluted for cleaning, the powder is safe for pets, people and plumbing.

What do you need to do? Simply dilute the Super Cleaning powder in a bucket of water and pour into the Hopper of your CatGenie. Pour additional hot water into the Bowl. Let soak for 2 hours then run a normal Cleaning Cycle.

BEST

Disassembly & Manual Deep Cleaning

CatGenie is an appliance and includes many moving parts. Add that to the fact that it handles cat waste, it is easy to see why it needs a deep clean on occasion. Taking apart your Unit and cleaning each component is the best way to keep it error-free and smelling great.

What do you need to do? Take apart your CatGenie and gently scrub the components to remove any hair, debris or buildup twice per year.

Maintenance Tasks

GOOD

Descaling Maintenance Cycle

The CatGenie Maintenance Cartridge contains special enzymes to break down any lime or other deposits that might come from your water inside the Unit. If you have a significant amount of lime in your water, you may want to run the Maintenance Cycle more often.

What do you need to do? Just insert a CatGenie Maintenance Cartridge into your Unit, press Start and your CatGenie will take care of the rest.

BETTER

Machine Washing Soak

The CatGenie Super Cleaning Treatment uses the power of Citric Acid to deep clean all the nooks and crannies of your machine with a gentle but effective soak. When diluted for cleaning, the powder is safe for pets, people and plumbing.

What do you need to do? Simply dilute the Super Cleaning powder in a bucket of water and pour into the Hopper of your CatGenie. Pour additional hot water into the Bowl. Let soak for 2 hours then run a normal Cleaning Cycle.

BEST

Disassembly & Manual Deep Cleaning

CatGenie is an appliance and includes many moving parts. Add that to the fact that it handles cat waste, it is easy to see why it needs a deep clean on occasion. Taking apart your Unit and cleaning each component is the best way to keep it error-free and smelling great.

What do you need to do? Take apart your CatGenie and gently scrub the components to remove any hair, debris or buildup twice per year.

SUPPLIES MAINTENANCE FAQs

How Often Should I Change My Washable Granules?

You NEVER need to change out your Washable Granules for new ones*. We designed our CatGenie to wash our Granules clean as new for repeated use. A single box of Washable Granules can last a single-cat family as long as 6 months under typical usage circumstances.

What do you need to do? Empty a single box of Washable Granules into the GenieBowl when you assemble your CatGenie and replenish whenever kick-out or scoop-up lowers the fill level below the indented line. That's it!

*On the very rare occasion (for most cats) that your cat has liquid feces, this waste may not scrub completely clean from Granules and this may prompt a change out of the entire bowl full. But this never happens for most CatGenie users.

How Often Should I Change my SaniSolution Cartridge?

Our patented SaniSolution Cartridges dispense the perfect amount of concentrated cleaning solution during every cycle. A Cartridge is designed to clean for 120 cycles with Time Activated or Manual Activated schedule modes. Or you can DOUBLE the life of your Cartridges by running your CatGenie on Cat Activation mode.*

*Not only does Cat Activation save you money, but it also keeps your unit running better longer by cleaning immediately after each use!

What do you need to do? Insert a new SaniSolution Cartridge when the old one is empty. For CatGenie A.I. users, your app will even notify when you are running low so you'll have plenty of time to reorder more. Then you can recycle your Cartridge casing in most areas.

SUPPLIES MAINTENANCE FAQs

How Often Should I Change My Washable Granules?

You NEVER need to change out your Washable Granules for new ones*. We designed our CatGenie to wash our Granules clean as new for repeated use. A single box of Washable Granules can last a single-cat family as long as 6 months under typical usage circumstances.

What do you need to do? Empty a single box of Washable Granules into the GenieBowl when you assemble your CatGenie and replenish whenever kick-out or scoop-up lowers the fill level below the indented line. That's it!

*On the very rare occasion (for most cats) that your cat has liquid feces, this waste may not scrub completely clean from Granules and this may prompt a change out of the entire bowl full. But this never happens for most CatGenie users.

How Often Should I Change my SaniSolution Cartridge?

Our patented SaniSolution Cartridges dispense the perfect amount of concentrated cleaning solution during every cycle. A Cartridge is designed to clean for 120 cycles with Time Activated or Manual Activated schedule modes. Or you can DOUBLE the life of your Cartridges by running your CatGenie on Cat Activation mode.*

*Not only does Cat Activation save you money, but it also keeps your unit running better longer by cleaning immediately after each use!

What do you need to do? Insert a new SaniSolution Cartridge when the old one is empty. For CatGenie A.I. users, your app will even notify when you are running low so you'll have plenty of time to reorder more. Then you can recycle your Cartridge casing in most areas.

MAINTENANCE FAQs

How Often Should I Change My Washable Granules?

You NEVER need to change out your Washable Granules for new ones*. We designed our CatGenie to wash our Granules clean as new for repeated use. A single box of Washable Granules can last a single-cat family as long as 6 months under typical usage circumstances.

What do you need to do? Empty a single box of Washable Granules into the GenieBowl when you assemble your CatGenie and replenish whenever kick-out or scoop-up lowers the fill level below the indented line. That's it!

*On the very rare occasion (for most cats) that your cat has liquid feces, this waste may not scrub completely clean from Granules and this may prompt a change out of the entire bowl full. But this never happens for most CatGenie users.

How Often Should I Change my SaniSolution Cartridge?

Our patented SaniSolution Cartridges dispense the perfect amount of concentrated cleaning solution during every cycle. A Cartridge is designed to clean for 120 cycles with Time Activated or Manual Activated schedule modes. Or you can DOUBLE the life of your Cartridges by running your CatGenie on Cat Activation mode.*

*Not only does Cat Activation save you money, but it also keeps your unit running better longer by cleaning immediately after each use!

What do you need to do? Insert a new SaniSolution Cartridge when the old one is empty. For CatGenie A.I. users, your app will even notify when you are running low so you'll have plenty of time to reorder more. Then you can recycle your Cartridge casing in most areas.

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