CATGENIE MAINTENANCE

Even a Self-Washing Cat Box is still an appliance and needs a little TLC to keep running its best.

To put it plainly, your CatGenie handles cat waste and to keep it running well, it needs to be cleaned occasionally. Imagine never cleaning your own toilet? Gross! A clean CatGenie is a happy CatGenie and a few simple tasks each year will keep it running well longer.

If your household has 1 to 2 cats per CatGenie, we recommend:

A hand scrubbing and cleaning.

2x per year Disassembly & Deep Cleaning

AND

CatGenie Maintenance Pack

4x per year Machine Washing Soak

Our recommendation is to have 1 CatGenie per 2-3 cats in your home. If more than 3 cats are using each CatGenie in your home, you may need to increase your cleaning frequency accordingly.

CATGENIE MAINTENANCE

Even a Self-Washing Cat Box is still an appliance and needs a little TLC to keep running its best.

To put it plainly, your CatGenie handles cat waste and to keep it running well, it needs to be cleaned occasionally. Imagine never cleaning your own toilet? Gross! A clean CatGenie is a happy CatGenie and a few simple tasks each year will keep it running well longer.

If your household has 1 to 2 cats per CatGenie, we recommend:

A hand scrubbing and cleaning.

2x per year Disassembly & Deep Cleaning

&

CatGenie Maintenance Pack

4x per year Machine Washing Soak

Our recommendation is to have 1 CatGenie per 2-3 cats in your home.
If more than 3 cats are using each CatGenie in your home, you may need to increase your cleaning frequency.

CATGENIE MAINTENANCE

Even a Self-Washing Cat Box is still an appliance and needs a little TLC to keep running its best.

To put it plainly, your CatGenie handles cat waste and to keep it running well, it needs to be cleaned occasionally. Imagine never cleaning your own toilet? Gross! A clean CatGenie is a happy CatGenie and a few simple tasks each year will keep it running well longer.

If your household has 1 to 2 cats per CatGenie, we recommend:

A hand scrubbing and cleaning.

2x per year Disassembly & Deep Cleaning

&

CatGenie Maintenance Pack

4x per year Machine Washing Soak

Our recommendation is to have 1 CatGenie per 2-3 cats in your home.
With 3 cats or more using each CatGenie, you may need to increase your cleaning frequency.

OPTIONAL SUPER CLEANING TREATMENT

Each feline family is different. The recommendations above represent cleaning programs that provide effective maintenance for MOST households. If you have questions about what will work best for your CatGenie, please consult with a CatGenie Specialist at 1-888-735-3927.

Recommended Maintenance Tasks

Disassembly & Manual Deep Cleaning

CatGenie is an appliance and includes many moving parts. Add that to the fact that it handles cat waste, it is easy to see why it needs a deep clean on occasion. Taking apart your Unit and cleaning each component is the best way to keep it error-free and smelling great.

What do you need to do? Take apart your CatGenie and gently scrub the components to remove any hair, debris or buildup twice per year.

Machine Washing Soak

The CatGenie Machine Washing Soak uses the power of Citric Acid to clean all the nooks and crannies inside your machine and remove lime and mineral deposits with a gentle but effective soak. When diluted for cleaning, the powder is safe for pets, people and plumbing.

What do you need to do? 1. Deactivate auto settings, and run a regular cycle with a solution cartridge to remove waste and to check if your CatGenie is working properly (or perform after a complete and successful cleaning cycle).
2. Once the regular cycle is completed, remove the processing unit and hopper cover, place the processing unit on a towel on the floor and lean it against the wall.
3. Pour warm water into a CatGenie bowl to half an inch above the granular fill line indent inside the bowl.

Prepare the Cleaning Mixture: 1. Pour entire contents of this pack into a bucket.
2. Carefully add a half gallon (2 L ) of 175°F /80 C water to the powder in the bucket and stir the mixture until fully dissolved in the hot water.
3. Very carefully pour the mixture from the bucket into the hopper, and let the solution soak in the catch for two hours. After two hours put the processing unit securely back into its slot (replace the Hopper cover and GenieDome if applicable). The unit will light up and will detect the bowl is full of water, and will run a drain wash and dry cycle, and be ready to use.

Maintenance Tasks

Disassembly & Manual Deep Cleaning

CatGenie is an appliance and includes many moving parts. Add that to the fact that it handles cat waste, it is easy to see why it needs a deep clean on occasion. Taking apart your Unit and cleaning each component is the best way to keep it error-free and smelling great.

What do you need to do? Take apart your CatGenie and gently scrub the components to remove any hair, debris or buildup twice per year.

Machine Washing Soak

The CatGenie Machine Washing Soak uses the power of Citric Acid to clean all the nooks and crannies inside your machine and remove lime and mineral deposits with a gentle but effective soak. When diluted for cleaning, the powder is safe for pets, people and plumbing.

What do you need to do? 1. Deactivate auto settings, and run a regular cycle with a solution cartridge to remove waste and to check if your CatGenie is working properly (or perform after a complete and successful cleaning cycle).
2. Once the regular cycle is completed, remove the processing unit and hopper cover, place the processing unit on a towel on the floor and lean it against the wall.
3. Pour warm water into a CatGenie bowl to half an inch above the granular fill line indent inside the bowl.

Prepare the Cleaning Mixture: 1. Pour entire contents of this pack into a bucket.
2. Carefully add a half gallon (2 L ) of 175°F /80 C water to the powder in the bucket and stir the mixture until fully dissolved in the hot water.
3. Very carefully pour the mixture from the bucket into the hopper, and let the solution soak in the catch for two hours. After two hours put the processing unit securely back into its slot (replace the Hopper cover and GenieDome if applicable). The unit will light up and will detect the bowl is full of water, and will run a drain wash and dry cycle, and be ready to use.

Each feline family is different. The recommendations above represent cleaning programs that provide effective maintenance for MOST households. If you have questions about what will work best for your CatGenie, please consult with a CatGenie Specialist at 1-888-735-3927.

Maintenance Tasks

Disassembly & Manual Deep Cleaning

CatGenie is an appliance and includes many moving parts. Add that to the fact that it handles cat waste, it is easy to see why it needs a deep clean on occasion. Taking apart your Unit and cleaning each component is the best way to keep it error-free and smelling great.

What do you need to do? Take apart your CatGenie and gently scrub the components to remove any hair, debris or buildup twice per year.


Machine Washing Soak

The CatGenie Machine Washing Soak uses the power of Citric Acid to clean all the nooks and crannies inside your machine and remove lime and mineral deposits with a gentle but effective soak. When diluted for cleaning, the powder is safe for pets, people and plumbing.

What do you need to do?

1. Deactivate auto settings, and run a regular cycle with a solution cartridge to remove waste and to check if your CatGenie is working properly (or perform after a complete and successful cleaning cycle).
2. Once the regular cycle is completed, remove the processing unit and hopper cover, place the processing unit on a towel on the floor and lean it against the wall.
3. Pour warm water into a CatGenie bowl to half an inch above the granular fill line indent inside the bowl.

Prepare the Cleaning Mixture: 1. Pour entire contents of this pack into a bucket.
2. Carefully add a half gallon (2 L ) of 175°F /80 C water to the powder in the bucket and stir the mixture until fully dissolved in the hot water.
3. Very carefully pour the mixture from the bucket into the hopper, and let the solution soak in the catch for two hours. After two hours put the processing unit securely back into its slot (replace the Hopper cover and GenieDome if applicable). The unit will light up and will detect the bowl is full of water, and will run a drain wash and dry cycle, and be ready to use.

SUPPLIES MAINTENANCE FAQs

How Often Should I Change My Washable Granules?

You NEVER need to change out your Washable Granules for new ones*. We designed our CatGenie to wash our Granules clean as new for repeated use. A single box of Washable Granules can last a single-cat family as long as 6 months under typical usage circumstances.

What do you need to do? Empty a single box of Washable Granules into the GenieBowl when you assemble your CatGenie and replenish whenever kick-out or scoop-up lowers the fill level below the indented line. That's it!

*On the very rare occasion (for most cats) that your cat has liquid feces, the CatGenie A.I. has a special cycle to handle this. In the CatGenie A.I. app, select "Devices", then select "Settings" ⚙️, "Cycle Settings" , finally, choose the "No Scoop Cleaning Cycle (Wash Only)" for effective cleaning.

How Often Should I Change my SaniSolution Cartridge?

Our patented SaniSolution Cartridges dispense the perfect amount of concentrated cleaning solution during every cycle. A Cartridge is designed to clean for 120 cycles with Time Activated or Manual Activated schedule modes. Or you can DOUBLE the life of your Cartridges by running your CatGenie on Cat Activation mode.*

*Not only does Cat Activation save you money, but it also keeps your unit running better longer by cleaning immediately after each use!

CatGenie SaniSolution Cartridge

What do you need to do? Insert a new SaniSolution Cartridge when the current one is empty. For CatGenie A.I. users, your app will even notify when you are running low so you'll have plenty of time to reorder more. Then you can recycle your Cartridge casing in most areas.

SUPPLIES MAINTENANCE FAQs

How Often Should I Change My Washable Granules?

You NEVER need to change out your Washable Granules for new ones*. We designed our CatGenie to wash our Granules clean as new for repeated use. A single box of Washable Granules can last a single-cat family as long as 6 months under typical usage circumstances.

What do you need to do? Empty a single box of Washable Granules into the GenieBowl when you assemble your CatGenie and replenish whenever kick-out or scoop-up lowers the fill level below the indented line. That's it!

*On the very rare occasion (for most cats) that your cat has liquid feces, the CatGenie A.I. has a special cycle to handle this. In the CatGenie A.I. app, select "Devices", then select "Settings" ⚙️, "Cycle Settings" , finally, choose the "No Scoop Cleaning Cycle (Wash Only)" for effective cleaning.

How Often Should I Change my SaniSolution Cartridge?

Our patented SaniSolution Cartridges dispense the perfect amount of concentrated cleaning solution during every cycle. A Cartridge is designed to clean for 120 cycles with Time Activated or Manual Activated schedule modes. Or you can DOUBLE the life of your Cartridges by running your CatGenie on Cat Activation mode.*

*Not only does Cat Activation save you money, but it also keeps your unit running better longer by cleaning immediately after each use!

What do you need to do? Insert a new SaniSolution Cartridge when the current one is empty. For CatGenie A.I. users, your app will even notify when you are running low so you'll have plenty of time to reorder more. Then you can recycle your Cartridge casing in most areas.

MAINTENANCE FAQs

How Often Should I Change My Washable Granules?

You NEVER need to change out your Washable Granules for new ones*. We designed our CatGenie to wash our Granules clean as new for repeated use. A single box of Washable Granules can last a single-cat family as long as 6 months under typical usage circumstances.

What do you need to do? Empty a single box of Washable Granules into the GenieBowl when you assemble your CatGenie and replenish whenever kick-out or scoop-up lowers the fill level below the indented line. That's it!

*On the very rare occasion (for most cats) that your cat has liquid feces, the CatGenie A.I. has a special cycle to handle this. In the CatGenie A.I. app, select "Devices", then select "Settings" ⚙️, "Cycle Settings" , finally, choose the "No Scoop Cleaning Cycle (Wash Only)" for effective cleaning.

How Often Should I Change my SaniSolution Cartridge?

Our patented SaniSolution Cartridges dispense the perfect amount of concentrated cleaning solution during every cycle. A Cartridge is designed to clean for 120 cycles with Time Activated or Manual Activated schedule modes. Or you can DOUBLE the life of your Cartridges by running your CatGenie on Cat Activation mode.*

*Not only does Cat Activation save you money, but it also keeps your unit running better longer by cleaning immediately after each use!

What do you need to do? Insert a new SaniSolution Cartridge when the current one is empty. For CatGenie A.I. users, your app will even notify when you are running low so you'll have plenty of time to reorder more. Then you can recycle your Cartridge casing in most areas.

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