Having trouble imagining litter-free life? We've got you covered with all the answers you need!
HOW DOES CATGENIE WORK?
Whenever you want it to clean, CatGenie will:
Scoop
All liquid waste will drain through the non-absorbing Washable Granules. When the Cleaning Cycle starts, your CatGenie removes any solids.
Wash
Using water and cat-safe, veterinarian-approved SaniSolution, your CatGenie washes, scrubs, scours and purifies the Washable Granules and cat area clean as new.
Flush
CatGenie liquifies solids and flushes all waste out of your home for good. No nasty clumps or dirty litter to clean out. No heavy bags or containers of contaminated litter to smell or carry.
Dry
CatGenie uses hot air to thoroughly dry granules at the end of each cycle, leaving them completely dry for the next use.
Scoop
All liquid waste will drain through the non-absorbing Washable Granules. When the Cleaning Cycle starts, your CatGenie removes any solids.
Wash
Using water and cat-safe, veterinarian-approved SaniSolution, your CatGenie washes, scrubs, scours and purifies the Washable Granules and cat area clean as new.
Flush
CatGenie liquifies solids and flushes all waste out of your home for good. No nasty clumps or dirty litter to clean out. No heavy bags or containers of contaminated litter to smell or carry.
Dry
CatGenie uses hot air to thoroughly dry granules at the end of each cycle, leaving them completely dry for the next use.
FREQUENTLY ASKED QUESTIONS
Where Does The Poop Go?
Don't be embarrassed. Everyone asks this question eventually.
CatGenie scoops and liquefies the solids for safe and easy disposal down the laundry drain or toilet.
Cat waste, SaniSolution and Washable Granules are proven safe for your plumbing and septic/sewer systems.
When Does CatGenie Clean?
CatGenie was designed to be customizable to fit the needs of every feline family.
All you do is tell CatGenie when you want it to clean and you can choose from automatic, scheduled or manual options.
Easily adjust and monitor your CatGenie's cleaning schedule from the CatGenie app*.
*Available only with CatGenie A.I. model.
Can I Use Litter?
NEVER use cat litter in the CatGenie.
We supply the litter-like Washable Granules that provide cats the material they need to dig and cover.
The Washable Granules are made specially for the CatGenie. Anything else will damage the unit, clog your pipes, and void your Warranty.
Is it septic safe?
Yes!
The CatGenie is safe for septic systems. Only waste water and a few Washable Granules get flushed each day.
Any Washable Granules that get flushed will be broken down by bacteria because they are specially formulated to be able to biodegrade.
WHAT DOES CATGENIE NEED?
Electricity
The CatGenie power cord (6 ft) needs to be plugged into an GFCI outlet.
It is best to plug the CatGenie directly into an outlet, but if you have to use an extension cord, it must have a surge protector on it.
Drainage
The CatGenie Drain Hose (9 ft) needs to be placed in a laundry tub waste pipe, toilet, or other similar drain.
Cold Water
The CatGenie water hose (8 ft) requires access to a cold water line in order to thoroughly clean the granules.
We supply the T-Adapter required to hook up to a cold water supply line such as the washing machine water line, sink, or toilet.
Wi-Fi*
The CatGenie A.I. requires Wi-Fi through the CatGenie App in order to work.
*WiFi is not required for CatGenie 120 model.
HOW DO I INSTALL CATGENIE?
Getting started with CatGenie is as simple as our easy, do-it-yourself setup.
Simply connect your CatGenie to power, water supply and waste drainage. That's it!
No Plumber Required
All Connectors Included
10-15 Minute Installation
WHERE CAN I INSTALL CATGENIE?
Bathroom
The CatGenie uses the provided Drain Hook to drain into a toilet. The cold water connection comes from either the toilet or the bathroom sink.
Laundry Room
The CatGenie drains into your washing machine's waste pipe and uses cold water from the washer's cold water line.
WILL MY CAT USE IT?
The CatGenie team has helped close to a half a million cats and their owners transition to a litter-free life with CatGenie. We consulted with cat behaviorists and trainers to ensure we offer the best guidance and have spent close to two decades working with cats and their owners. That is why we say with confidence that nearly all cats CAN transition to exclusive use of a CatGenie.
STILL HAVE QUESTIONS?
We know transitioning to a litter-free life with CatGenie is a big decision for you and your cats.
Our CatGenie Specialists are available 7 days-a-week to answer your question. Just call 1-888-735-3927. We're here to help!
READY TO DITCH THE LITTER FOR GOOD? ORDER YOUR CATGENIE TODAY!
STILL HAVE QUESTIONS?
We know transitioning to a litter-free life with CatGenie is a big decision for you and your cats.
Our CatGenie experts are available 7 days-a-week to answer your question.
Just call 1.888.735.3927. We're here to help!
Ready to ditch the litter for good? Order your CatGenie today!
Experts say
Victoria Walsh
"An quo omnis feugiat eruditi, vel at vitae oratio partem. Ne semper hendrerit usu. Ei vel tibique facilisis interpretaris. Ex has dicam utroque insolens. Nec eruditi efficiantur te."
CATGENIE 101
Having trouble imagining litter-free life? We've got you covered with all the answers you need!
HOW DOES CATGENIE WORK?
Whenever you want it to clean, CatGenie will:
Scoop
All liquid waste will drain through the non-absorbing Washable Granules. When the Cleaning Cycle starts, your CatGenie removes any solids.
Wash
Using water and cat-safe, veterinarian-approved SaniSolution, your CatGenie washes, scrubs, scours and purifies the Washable Granules and cat area clean as new.
Flush
CatGenie liquifies solids and flushes all waste out of your home for good. No nasty clumps or dirty litter to clean out. No heavy bags or containers of contaminated litter to smell or carry.
Dry
CatGenie uses hot air to thoroughly dry granules at the end of each cycle, leaving them completely dry for the next use.
Scoop
All liquid waste will drain through the non-absorbing Washable Granules. When the Cleaning Cycle starts, your CatGenie removes any solids.
Wash
Using water and cat-safe, veterinarian-approved SaniSolution, your CatGenie washes, scrubs, scours and purifies the Washable Granules and cat area clean as new.
Flush
CatGenie liquifies solids and flushes all waste out of your home for good. No nasty clumps or dirty litter to clean out. No heavy bags or containers of contaminated litter to smell or carry.
Dry
CatGenie uses hot air to thoroughly dry granules at the end of each cycle, leaving them completely dry for the next use.
FREQUENTLY ASKED QUESTIONS
Where Does The Poop Go?
Don't be embarrassed. Everyone asks this question eventually.
CatGenie scoops and liquefies the solids for safe and easy disposal down the laundry drain or toilet.
Cat waste, SaniSolution and Washable Granules are proven safe for your plumbing and septic/sewer systems.
When Does CatGenie Clean?
CatGenie was designed to be customizable to fit the needs of every feline family.
All you do is tell CatGenie when you want it to clean and you can choose from automatic, scheduled or manual options.
Easily adjust and monitor your CatGenie's cleaning schedule from the CatGenie app*.
*Available only with CatGenie A.I. model.
Can I Use Litter?
NEVER use cat litter in the CatGenie.
We supply the litter-like Washable Granules that provide cats the material they need to dig and cover.
The Washable Granules are made specially for the CatGenie. Anything else will damage the unit, clog your pipes, and void your Warranty.
Is it septic safe?
Yes!
The CatGenie is safe for septic systems. Only waste water and a few Washable Granules get flushed each day.
Any Washable Granules that get flushed will be broken down by bacteria because they are specially formulated to be able to biodegrade.
WHAT DOES CATGENIE NEED?
Electricity
The CatGenie power cord (6 ft) needs to be plugged into an GFCI outlet.
It is best to plug the CatGenie directly into an outlet, but if you have to use an extension cord, it must have a surge protector on it.
Drainage
The CatGenie Drain Hose (9 ft) needs to be placed in a laundry tub waste pipe, toilet, or other similar drain.
Cold Water
The CatGenie water hose (8 ft) requires access to a cold water line in order to thoroughly clean the granules.
We supply the T-Adapter required to hook up to a cold water supply line such as the washing machine water line, sink, or toilet.
Wi-Fi*
The CatGenie A.I. requires Wi-Fi through the CatGenie App in order to work.
*WiFi is not required for CatGenie 120 model.
HOW DO I INSTALL CATGENIE?
Getting started with CatGenie is as simple as our easy, do-it-yourself setup.
Simply connect your CatGenie to power, water supply and waste drainage. That's it!
No Plumber Required
All Connectors Included
10-15 Minute Installation
WHERE CAN I INSTALL CATGENIE?
Bathroom
The CatGenie uses the provided Drain Hook to drain into a toilet. The cold water connection comes from either the toilet or the bathroom sink.
Laundry Room
The CatGenie drains into your washing machine's waste pipe and uses cold water from the washer's cold water line.
WILL MY CAT USE IT?
The CatGenie team has helped close to a half a million cats and their owners transition to a litter-free life with CatGenie. We consulted with cat behaviorists and trainers to ensure we offer the best guidance and have spent close to two decades working with cats and their owners. That is why we say with confidence that nearly all cats CAN transition to exclusive use of a CatGenie.
Experts say
Victoria Walsh
"An quo omnis feugiat eruditi, vel at vitae oratio partem. Ne semper hendrerit usu. Ei vel tibique facilisis interpretaris. Ex has dicam utroque insolens. Nec eruditi efficiantur te."
CATGENIE 101
Having trouble imagining litter-free life? We've got you covered with all the answers you need!
HOW DOES CATGENIE WORK?
Whenever you want it to clean, CatGenie will:
Scoop
All liquid waste will drain through the non-absorbing Washable Granules. When the Cleaning Cycle starts, your CatGenie removes any solids.
Wash
Using water and cat-safe, veterinarian-approved SaniSolution, your CatGenie washes, scrubs, scours and purifies the Washable Granules and cat area clean as new.
Flush
CatGenie liquifies solids and flushes all waste out of your home for good. No nasty clumps or dirty litter to clean out. No heavy bags or containers of contaminated litter to smell or carry.
Dry
CatGenie uses hot air to thoroughly dry granules at the end of each cycle, leaving them completely dry for the next use.
Scoop
All liquid waste will drain through the non-absorbing Washable Granules. When the Cleaning Cycle starts, your CatGenie removes any solids.
Wash
Using water and cat-safe, veterinarian-approved SaniSolution, your CatGenie washes, scrubs, scours and purifies the Washable Granules and cat area clean as new.
Flush
CatGenie liquifies solids and flushes all waste out of your home for good. No nasty clumps or dirty litter to clean out. No heavy bags or containers of contaminated litter to smell or carry.
Dry
CatGenie uses hot air to thoroughly dry granules at the end of each cycle, leaving them completely dry for the next use.
FREQUENTLY ASKED QUESTIONS
Where Does The Poop Go?
Don't be embarrassed. Everyone asks this question eventually.
CatGenie scoops and liquefies the solids for safe and easy disposal down the laundry drain or toilet.
Cat waste, SaniSolution and Washable Granules are proven safe for your plumbing and septic/sewer systems.
When Does CatGenie Clean?
CatGenie was designed to be customizable to fit the needs of every feline family.
All you do is tell CatGenie when you want it to clean and you can choose from automatic, scheduled or manual options.
Easily adjust and monitor your CatGenie's cleaning schedule from the CatGenie app*.
*Available only with CatGenie A.I. model.
Can I Use Litter?
NEVER use cat litter in the CatGenie.
We supply the litter-like Washable Granules that provide cats the material they need to dig and cover.
The Washable Granules are made specially for the CatGenie. Anything else will damage the unit, clog your pipes, and void your Warranty.
Is it septic safe?
Yes!
The CatGenie is safe for septic systems. Only waste water and a few Washable Granules get flushed each day.
Any Washable Granules that get flushed will be broken down by bacteria because they are specially formulated to be able to biodegrade.
WHAT DOES CATGENIE NEED?
Electricity
The CatGenie power cord (6 ft) needs to be plugged into an GFCI outlet.
It is best to plug the CatGenie directly into an outlet, but if you have to use an extension cord, it must have a surge protector on it.
Drainage
The CatGenie Drain Hose (9 ft) needs to be placed in a laundry tub waste pipe, toilet, or other similar drain.
Cold Water
The CatGenie water hose (8 ft) requires access to a cold water line in order to thoroughly clean the granules.
We supply the T-Adapter required to hook up to a cold water supply line such as the washing machine water line, sink, or toilet.
Wi-Fi*
The CatGenie A.I. requires Wi-Fi through the CatGenie App in order to work.
*WiFi is not required for CatGenie 120 model.
HOW DO I INSTALL CATGENIE?
Getting started with CatGenie is as simple as our easy, do-it-yourself setup.
Simply connect your CatGenie to power, water supply and waste drainage. That's it!
No Plumber Required
All Connectors Included
10-15 Minute Installation
WHERE CAN I INSTALL CATGENIE?
Bathroom
The CatGenie uses the provided Drain Hook to drain into a toilet. The cold water connection comes from either the toilet or the bathroom sink.
Laundry Room
The CatGenie drains into your washing machine's waste pipe and uses cold water from the washer's cold water line.
WILL MY CAT USE IT?
The CatGenie team has helped close to a half a million cats and their owners transition to a litter-free life with CatGenie. We consulted with cat behaviorists and trainers to ensure we offer the best guidance and have spent close to two decades working with cats and their owners. That is why we say with confidence that nearly all cats CAN transition to exclusive use of a CatGenie.
STILL HAVE QUESTIONS?
We know transitioning to a litter-free life with CatGenie is a big decision for you and your cats.
Our CatGenie Specialists are available 7 days-a-week.
Just call 1.888.735.3927. We're here to help!
