Missing Light Guide
Your CatGenie A.I. is not detecting the presence of a Light Guide and cannot run.
Please replace your Light Guide immediately. There is an extra in the Spare Parts bag under the Base if you need a replacement.
If the Light Guide is present but dirty, please clean it thoroughly.
If the Light Guide is present and clean, pleaseĀ call Customer Support at 1-888-735-3927.
If you need another replacement, call Customer Support at 1-888-735-3927.Ā
