Having trouble imagining litter-free life? We've got you covered with all the answers you need!
CatGenie 101
HOW DOES CATGENIE WORK?
Whenever you want it to clean, CatGenie will:
Scoop
All liquid waste drains through the non-absorbing Washable Granules. When the Cleaning Cycle starts, your CatGenie removes any solids.
Wash
Using water and cat-safe, veterinarian-approved SaniSolution, CatGenie washes, scrubs, scours and purifies the Washable Granules and cat area clean as new.
Flush
CatGenie liquifies solids and flushes all waste out of your home for good. No nasty clumps or dirty litter to clean out!
Dry
CatGenie uses hot air to thoroughly dry granules at the end of each cycle, leaving them completely dry for the next use.
Scoop
All liquid waste will drain through the non-absorbing Washable Granules. When the Cleaning Cycle starts, your CatGenie removes any solids.
Wash
Using water and cat-safe, veterinarian-approved SaniSolution, your CatGenie washes, scrubs, scours and purifies the Washable Granules and cat area clean as new.
Flush
CatGenie liquifies solids and flushes all waste out of your home for good. No nasty clumps or dirty litter to clean out. No heavy bags or containers of contaminated litter to smell or carry.
Dry
CatGenie uses hot air to thoroughly dry granules at the end of each cycle, leaving them completely dry for the next use.
WILL MY CAT USE IT?
Most cats take to life with CatGenie quickly and easily, but others may need some extra support. The CatGenie team has helped close to a half a million cats and their owners transition to a litter-free life with CatGenie. We consulted with cat behaviorists and trainers to ensure we offer the best guidance and have spent close to two decades working with cats and their owners. By following the steps laid out in our Cat Acclimation guidelines, nearly all cats can transition to exclusive use of a CatGenie.
WHAT DOES CATGENIE NEED?
A CatGenie unit can be hooked up in any room that has a water supply, waste drainage and an electric outlet.
Waste
Water
Power
In most homes, this means installing CatGenie in your Laundry Room, Bathroom or Utility Room.
You can choose whichever option works best for your household and your cat.
FREQUENTLY ASKED QUESTIONS
WHERE DOES THE POOP GO?
Don't be embarrassed. Everyone asks this question eventually.
CatGenie scoops and liquefies the solids for safe and easy disposal down the laundry drain or toilet.
Cat waste, SaniSolution and Washable Granules are proven safe for your plumbing and septic/sewer systems.
CAN I USE LITTER?
NEVER use cat litter in the CatGenie.
We supply the litter-like Washable Granules that provide cats the material they need to dig and cover.
The Washable Granules are made specially for the CatGenie. Anything else will damage the unit, clog your pipes, and void your Warranty.
WHEN DOES CATGENIE CLEAN?
CatGenie was designed to be customizable to fit the needs of every feline family.
All you do is tell CatGenie when you want it to clean and you can choose from automatic, scheduled or manual options.
Easily adjust and monitor your CatGenie's cleaning schedule from the CatGenie app*.
*Available only with CatGenie A.I. model.
IS IT SEPTIC SAFE?
Yes!
The CatGenie is safe for septic systems. Only waste water and a few Washable Granules get flushed each day.
Any Washable Granules that get flushed will be broken down by bacteria because they are specially formulated to be able to biodegrade.
STILL HAVE QUESTIONS?
We know transitioning to a litter-free life with CatGenie is a big decision for you and your cats.
Our CatGenie experts are available 7 days-a-week to answer your question.
Just call 1.888.735.3927. We're here to help!
Ready to ditch the litter for good? Order your CatGenie today!
STILL HAVE QUESTIONS?
We know transitioning to a litter-free life with CatGenie is a big decision for you and your cats. If you need more help, check out these resources:
Plus, our CatGenie Specialists are available 7 days-a-week to answer your question. Just call 1-888-735-3927. We're here to help!
Experts say
Victoria Walsh
"An quo omnis feugiat eruditi, vel at vitae oratio partem. Ne semper hendrerit usu. Ei vel tibique facilisis interpretaris. Ex has dicam utroque insolens. Nec eruditi efficiantur te."
CatGenie 101
Having trouble imagining litter-free life? We've got you covered with all the answers you need!
CatGenie 101
Having trouble imagining litter-free life? We've got you covered with all the answers you need!
HOW DOES CATGENIE WORK?
Whenever you want it to clean, CatGenie will:
Scoop
All liquid waste will drain through the non-absorbing Washable Granules. When the Cleaning Cycle starts, your CatGenie removes any solids.
Wash
Using water and cat-safe, veterinarian-approved SaniSolution, your CatGenie washes, scrubs, scours and purifies the Washable Granules and cat area clean as new.
Flush
CatGenie liquifies solids and flushes all waste out of your home for good. No nasty clumps or dirty litter to clean out. No heavy bags or containers of contaminated litter to smell or carry.
Dry
CatGenie uses hot air to thoroughly dry granules at the end of each cycle, leaving them completely dry for the next use.
Scoop
All liquid waste drains through the non-absorbing Washable Granules. When the Cleaning Cycle starts, your CatGenie removes any solids.
Wash
Using water and cat-safe, veterinarian-approved SaniSolution, CatGenie washes, scrubs, scours and purifies the Washable Granules and cat area clean as new.
Flush
CatGenie liquifies solids and flushes all waste out of your home for good. No nasty clumps or dirty litter to clean out!
Dry
CatGenie uses hot air to thoroughly dry granules at the end of each cycle, leaving them completely dry for the next use.
WILL MY CAT USE IT?
Most cats take to life with CatGenie quickly and easily, but others may need some extra support. The CatGenie team has helped close to a half a million cats and their owners transition to a litter-free life with CatGenie. We consulted with cat behaviorists and trainers to ensure we offer the best guidance and have spent close to two decades working with cats and their owners. By following the steps laid out in our Cat Acclimation guidelines, nearly all cats can transition to exclusive use of a CatGenie.
WHAT DOES CATGENIE NEED?
A CatGenie unit can be hooked up in any room that has a water supply, waste drainage and an electric outlet.
Waste
Water
Power
In most homes, this means installing CatGenie in your Laundry Room, Bathroom or Utility Room.
You can choose whichever option works best for your household and your cat.
FREQUENTLY ASKED QUESTIONS
WHERE DOES THE POOP GO?
Don't be embarrassed. Everyone asks this question eventually.
CatGenie scoops and liquefies the solids for safe and easy disposal down the laundry drain or toilet.
Cat waste, SaniSolution and Washable Granules are proven safe for your plumbing and septic/sewer systems.
CAN I USE LITTER?
NEVER use cat litter in the CatGenie.
We supply the litter-like Washable Granules that provide cats the material they need to dig and cover.
The Washable Granules are made specially for the CatGenie. Anything else will damage the unit, clog your pipes, and void your Warranty.
WHEN DOES CATGENIE CLEAN?
CatGenie was designed to be customizable to fit the needs of every feline family.
All you do is tell CatGenie when you want it to clean and you can choose from automatic, scheduled or manual options.
Easily adjust and monitor your CatGenie's cleaning schedule from the CatGenie app*.
*Available only with CatGenie A.I. model.
IS IT SEPTIC SAFE?
Yes!
The CatGenie is safe for septic systems. Only waste water and a few Washable Granules get flushed each day.
Any Washable Granules that get flushed will be broken down by bacteria because they are specially formulated to be able to biodegrade.
STILL HAVE QUESTIONS?
We know transitioning to a litter-free life with CatGenie is a big decision for you and your cats. If you need more help, check out these resources:
Plus, our CatGenie Specialists are available 7 days-a-week to answer your question. Just call 1-888-735-3927. We're here to help!
