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ANSWERS
CATS & CATGENIE
How safe are the Washable Granules? What if my cat ingests them?
The Washable Granules are a non-toxic combination of safe synthetic and natural ingredients. If swallowed, the small, smooth granules will simply pass through the digestive system.
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Is the CatGenie safe for cats?
Absolutely. We love cats and would never do anything to harm them. Our goal is to help improve the relationship between pets and people by solving the hated litter box problem for good.
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Is the SaniSolution in the 120 Cartridge safe for cats?
The SaniSolution cleaner used in the 120 Cartridge is tested safe for cats. It has the same ingredients that veterinarians use to clean their operating and examinations areas.
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What happens if my cat is in the box when a cleaning cycle starts?
Built-in sensors, the GenieEyes, know when a cat is using the CatGenie and will not start. If programmed for Auto Set will not start until 60 seconds AFTER the cat has left. If another cat jumps in, the CatGenie waits until that cat leaves. It waits another 60 seconds before it Auto Starts.
If programmed for Cat Activation, the CatGenie waits 10 minutes after the cat leaves. If another cat needs to use it, the CatGenie resets and waits another 10 minutes. Of course you would never start the washing process when the cat is using it.
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Will my cat accept the different cat box?
Cats accept the cat-friendly shape and comfy litter Granules of the CatGenie. They use the CatGenie as they use any clean litter box.
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Will the washing scare my cat?
Cats come to realize that the cleaning is a good thing. Our animal behaviorists have told us that cats learn to associate the cleaning with a benefit. For cats that’s a clean, fresh cat area. They especially like the warmed Granules. We do recommend that during the first week, you activate the cleaning to run while your cats are sleeping.
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"We finally got rid of that
open sewer called a litter box.
The CatGenie is ingenious.
This is a cat bathroom the way
it should always have been:
smart, modern, and sanitary."
Edward R., PA