Love, love, love the Cat Genie. Don't know how I ever lived without it. I used to dread the odors and nasty job of cleaning the cat box. Now I don't even have to think about it any more.

Timothy L., Whitehouse NJ
 
This is the best box put out on the market. It does a wonderful job and very sanitary. Cleans for 17 minutes and the cats love having such a clean box. Any one out there curious this is the box I highly recommend it. My cats love to sit and watch it clean, however, this is only after they became custom to the box.

Tina T. Roanoke VA
 
I love my CatGenie! I own two cats (or they own me) and one is extremely scared of new things. I placed the Genie where my old litter box was and left the old one nearby to allow acclimation time (did not clean the old one). My scaredy cat would only look at the Genie but always used the old one until I tossed it into the garage. She finally got the idea. Then one day I pushed the clean button not realizing she was in the bathroom and she took off. But then she came right back in when I didn't follow her and watched the cleaning process. I haven't yet set the automatic cleaning but I just start a clean cycle 2-3 times a day and all is fine. It is wonderful to not have to clean the box. I also sweep up the kicked out litter daily and put it back in the box, as one cat is very good at kicking it out.

Toni T., New Hartford, NY
 
I love my CatGenie. I have owned it for over a year now and have not had to scoop cat poop or clean a litter pan since. There is no more cat waste or litter smell and I can set the CatGenie to clean up to four times a day or every time my cat leaves the litter if I choose. My cats love clean litter too. No more messing outside the litter pan because it was a little dirty. I show my CatGenie to anyone who visits and has a cat and recommend it highly.

Wanda V., Malone, NY
 
My experience since February as a beta tester of the CatGenie.

I opened the box to reveal the CatGenie in all its packed up glory. My cat sniffed around the box in eager anticipation of a new place to go. I took out all the pieces. Wondered which of the T-connectors to use. I opened the Simple Setup Guide and laid it on the floor. Looking at the CatGenie parts I thought I could figure how to assemble. It was only 4 pieces. I thought it best to consult the manual for assistance. It reminded me to take care of my cat first. Fortunately her CatGenie went in the same place as her old litter box; right next to the laundry area so all connectors were right there.

I found the two brass "T-Connectors" used to attach the CatGenie to its needed water supply. No need to wonder which one to use in my laundry room. The manual showed the larger connector was for a laundry room.

I put the base in place. Underneath the base curled up like a snake is the drainage hose. At first I wondered where the hose might exit the bottom of the unit so the CatGenie would sit flat on the floor. On its rear I noticed two cutouts for the drainage hose, both of which require that the hose be bent at a sharp right angle possibly causing it to clog or constrain the all-important flow of waste exiting the Genie. After I figured that out, I noticed it was all clearly indicated in full color photos in the Simple Setup Guide.

I followed the directions exactly and within moments had assembled the CatGenie, (be sure to put the GenieHand on first and push it up like it’s waving at you). Within another few minutes,
I had attached the T-connector, water supply, drainpipe, and loaded the unit with litter granules and smoothed them out like a proud new dad. I then inserted the cleaning solution cartridge. It didn't go in all the way, so I lifted the cartridge out of the hole, turned it around and it slid in like a hot knife through butter. Arrows on the label indicate the correct direction. Duuh.

I plugged in the power cord. CatGenie went through a few seconds of blinking and beeping. This is normal.

I was anxious to push the start button and watch the magic begin. I pressed the Start/Pause button. The bowl began to spin slowly and the GenieHand reached down into the granules. Having no idea what to expect I just sat there in fascination as the process began.

The GenieHand sifts through the litter waiting for some tender morsels to enter its grasp. It lifted its hand to dump contents into the hopper. My cat took a nap during the assembly. (Good thing as the manual recommends running it while kitty is not around. We humans can’t wait to see how (and if) it works!) Since my cat was dreaming, she could not contribute to the CatGenie. The GenieHand had grabbed some granules. However the clever Genie shook the Hand and the granules fell back into the bowl. The flow of water began. I was excited to see the bowl fill with just enough water. I checked the floor several times to make sure no water was leaking. All was dry including the connectors.

I put my hand in the water and it was hot water. I had attached CatGenie to the hot water supply, not the cold water. Rats. The manual clearly says COLD not hot. My valve had a blue band on it, guess that didn’t mean cold. I felt the pipes like the Guide suggests; guess what I could clearly feel the difference. I called 1-888-735-3927. The person asked if I could switch the connection in less than 10 minutes. I knew I could. He said to press the Start/Pause button and make the change.

I pressed the Start/Pause button on the still operating CatGenie and it stopped. I changed the water supply from hot to cold. I pressed Start/Pause again and the unit whirled back to life unscathed.

There I sat on the floor with my new CatGenie watching in utter fascination as it clean itself. I waited for the unit to dispense cleaning solution in its next cycle to no avail. It filled with water all right, but no cleaning solution dispensed with it. I thought maybe I hadn't inserted correctly, so I jiggled it a bit to make sure the cleaning cartridge was seated correctly. I was tempted to remove the cartridge during the cleaning process to see if it was dispensing, but I thought I'd better wait until the Genie was done doing the deed. I called the help line. The guy said that it’s not unusual for the Cartridge to dispense on the second go round. He said that the CatGenie must know that our curiosity causes us to want to see it work even though it’s clean. Meanwhile the CatGenie defiantly dried its contents.

I had setup the CatGenie next to my cat’s dirty old litter box. Her curiosity kicked in and she stepped into it, scratched around and used it like an old friend. I got rid of the old one. Yeah.
While she slept I ran the CatGenie. I could tell that the disinfectant dispensed properly.

Over the next few months, I had questions all easily solved. I was sent a more advanced Processing Unit that had a better control panel and the cat sensor. They supplied a bigger, sturdier drain hook. Lots of little things that added up to a better CatGenie. The concept never disappointed. It always did what it was supposed to do: scoop, liquefy, flush, wash, sanitize and dry.

I just received the production model. And it is beautiful. And it just seems so much more professional, sophisticated, smoother, faster and more quiet. Cool.

Wayne Z., Cherry Hill, NJ
 
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