203 Reviews

Cat Genie is wonderful Review by kathy

Price
Value
Quality

I have owned my cat genie for over a year now. I upgraded to the new one when it became available and it is even more wonderful. This was a large investment for me, but I have not regretted it for one moment. It is an excellent product, but even more important, the customer service you receive is incredible. There is not a time that I called that I did not receive excellent customer service. Patient and kind customer service - taking the time to explain every single detail if I did not understand something.

This is a wonderful company and I wish them the best in all their endeavors, I wish they could come up with something that would walk my dog, lol. (Posted on 5/21/2010)

Greatest Invention EVER! Absolute Genius! Worth EVERY penny! Review by Steph

Price
Value
Quality

I am in LOVE with this invention! I bought a CatGenie a few years ago and have NEVER had a problem or had to call customer service for help (though I've read their CS is outstanding)! I saw the newest version (the 120) was released and was thrilled and so jealous that it had the Cat Activation (automatic cleaning after sensing use) feature and the 10 hour SLEEP cycle! GENIUS!!! These two features along with the larger capacity cartridge are what convinced me to upgrade to the new version! I'm SO happy that I did! I was completely thrilled with my old version, but I really wanted my machine to sleep at night and run more (or less) often! I was a little bit leary about the machine running more often, thinking my other cat (I have two) would need to go when the machine was running, but much to my surprise, it's never been an issue! No mistakes whatsoever!
Oh! I forgot to mention, this version is MUCH quieter than the last version! It also seems to cycle faster (faster drying perhaps??)? My splurge to upgrade was worth every penny! Thank you CatGenie!!! :) (Posted on 5/17/2010)

The greatest thing ever invented Review by Meghan

Price
Value
Quality

I originally bought the Tabby package. My cat was refused to use the box without a lid. So while its nice that this costs less than the tuxedo package, I still had to go back and buy the sidewalls and dome. Otherwise, if your cats aren't picky and you are okay with seeing the poop between cycles, this package gets the job done (Posted on 5/9/2010)