I have two cats and have owned a cat genie 120 for over two years. My cats are long hair cats. Just today the bowl is not working. So, I'm ordering a new one and sending this one for repair. I live in a small condo and the only negative thing I have to say is that when it's cleaning it sometimes smells (because we are in a small place) once we move into a house we will have two in the basement. I highly recommend this product for cat lovers. My friends are amazed when they come over and they can't believe I own cats. Thumbs up!