We absolutely love our Genie! We have three cats, two are bengals and too smart for their own good. We bought the tabby package and dome, since they were used to a covered box. At first, the two girls refused to use it. We had some trouble with convincing them, we replaced the litter in their usual box with the granuals, but then had to clean them (which was a pain) and realized it wasn't the texture they had a problem with. After locating their new pee-spots around the house and giving those a thorough cleaning, and removing the carpet inside the laundry storage area (where the boxes are kept) and replacing it with easy-to-clean tile, we put a normal litter box in with the genie. They all used it (including the boy who was using the genie previously) until it got REALLY dirty (we didn't clean, as per advised) and eventually, after a week and a half of them using the nasty box, I removed it. Sure enough, with a few treats and some praise all three have now switched!! I am SO excited to never have to scoop or mess with litter again. The only complaints I have are 1 - that the sanisolution is not pleasant to smell. Id suggest the unscented version. 2- the litter tracks badly... so add a mat and keep a broom handy, and 3 - when training them to use it, I tried a couple of times to put their poo from the old box into the genie. But it wasn't "fresh" and when the genie tried to scoop it, the poo broke apart and then was "dried" into the fresh clean litter (which smelled TERRIBLE) but that was my fault. Set on cat activation, this does not happen.
All in all - I LOVE this product, we will never be going back.
Thanks Cat Genie!