After researching all reviews for the CatGenie I decided to purchase one. It is really the best cat litter box out there! It does exactly what it says it does. I am very pleased with customer service and the unit! Cats are still getting used to it, but no problems! Would recommend this product to anyone with cats that don't like to spend a ton of money on litter, and have to "scoop the poop" everyday to avoid smells. With a push of the button you have a fresh litter box and fresh bathroom smell daily! Love the CatGenie!