I absolutely love my cat genie. It's one of the best products that I've ever owned. I've had mine 6 years and it's still going strong! I would highly recommend using a cat genie. It's worth its weight in gold and it's definitely made my home fresher and happier. Additionally, the customer service department is impeccable and I've received top of the line expertise every time I've called. Throughout the years the product has been amazing and the customer service has been extraordinary! Thank you Cat Genie and Thank You Petnovations!!!