I love this cat box solution. I bought one for my two cats almost a year ago and they took to it immediately. They even ran in to watch the cleaning cycle the first couple of weeks. Yes, there is an issue with the granules getting out of the CatGenie but I had that with the cat litter too. There are a couple of items that I would like to see added or changed but they are minor.
First item is that, in cat activation mode, the CatGenie sleeps for 10 hours. Unfortunately my cats don't know this. If they pooped roses then I'd be fine with that but the CatGenie is in the laundry room just steps away from our family room and they DON'T poop roses. I'd like to see 24 hour operation. I am happily placing an order for a second CatGenie because one of my cats has decided that if she isn't the first one to make a deposit in a clean bowl then she will go elsewhere. Also, I made the mistake of running a maintenance cleaning cycle before making sure both cats used the box. That cycle is twice as long and someone couldn't wait--again, going elsewhere :(
Thanks for a great product,