I was hesitant to order this but with 2 cats I quickly got tired of hauling litter in and out of my apartment. I put the Cat Genie in 4 months ago and have never looked back. My 2 cats took quickly to it I was able to get rid of my extra litter and the old box. I have only had one time when the Cat Genie didn't drain (clogged hose), I followed the troubleshooting steps and cleared the clog in minutes. I would, and have, highly recommend this to any cat owners.