We have had the cat genie for a few years now and we love it!! The maintenance is very minor compared to cleaning the litter box 2-3 times a day. I have suggested that my parents get one. There are a few issues we have had but no real issues. We have been able to trouble shoot must issues with the guide. I would recommend this product! We have 2 cats and 1 cat genie. We do set it to clean 3 times a day because my one cat is very picky!