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FAQs

CatGenie FAQs

  • FAQs

    • Cat Concerns

      • Do the cats have to go in wet Granules?

      • Is the CatGenie noisy during the washing process?

      • How long does the cleaning and drying process take?

      • What if my cat has to use the CatGenie while it is washing?

      • How safe are the Washable Granules? What if my cat ingests them?

      • Is the CatGenie safe for cats?

      • Is the SaniSolution in the 120 Cartridge safe for cats?

      • What happens if my cat is in the box when a cleaning cycle starts?

      • Will my cat accept the different cat box?

      • Will the washing scare my cat?

    • Litter Free Washable Granules

      • Can I use cat litter in the CatGenie?

      • Does the CatGenie use a special litter?

      • How much of the Washable Granules will I need?

      • How often do the Washable Granules need changing or replacement?

      • Will the Granules clog my pipes or damage my septic system?

    • Purchase Information

      • What if I have a problem with my CatGenie?

      • What is the Warranty on the CatGenie Self-Washing Cat Box?

      • Where can I purchase CatGenie 120?

    • CatGenie Requirements

      • Can the CatGenie work in homes with septic systems?

      • Do I need a plumber to install my CatGenie?

      • Does it hook up to plumbing?

      • Does the CatGenie need electricity?

      • How do I clean the CatGenie Self-Washing Cat Box?

      • How does solid waste get through the pipes?

      • How long does it take to set up the CatGenie?

      • How many times a day should I run the CatGenie 120?

      • Where is the best place to locate a CatGenie?

    • SaniSolution 120 Cartridge

      • Can I refill the SaniSolution 120 Cartridge?

      • How long will the SaniSolution last?

      • Is the 120 Cartridge Biodegradable or Recyclable?

    • Sizes

    • Veterinarian Advice

      • Are there any health benefits with the CatGenie?

      • Has the CatGenie been tested?

      • The stools get flushed so how can I check for problems?

      • What do veterinarians say about the CatGenie?

      • Why should I switch to the CatGenie?

    • About CatGenie

      • How does the CatGenie work?

      • Who invented and makes the CatGenie?

      • Does CatGenie dispose of ALL cat waste?

      • Does the CatGenie come with a cover or hood?

      • Can I see a video of the CatGenie?

    • Getting Your Cat Acclimated

      • How long is the cat acclimation process?

      • How many cats can use one CatGenie unit?

      • Will my cat acclimate to and use the CatGenie Self-Washing Cat Box?